Privacy Policy for Emmanuel Pools LLC

Introduction:

Emmanuel Pools LLC (the “Company,” “we,” or “us”) is committed to protecting the privacy of our customers, clients, and users of our website. This privacy policy (“Policy”) describes the types of information we collect, how we use and protect it, and your rights regarding your personal information.

Scope:

This Policy applies to all personal information collected by the company, including information collected through our website, email communications, and in-person interactions. It also covers information collected through our affiliates, subsidiaries, and partners.

Information we collect:

The company collects two types of information: personal information and non-personal information.

1. Personal Information: This includes any information that identifies or can be used to identify you, such as your name, phone number, email address, billing and shipping addresses, and payment information. We collect this information when you provide it to us through our website, email communications, or in-person interactions.

2. Non-Personal Information: This includes information that does not identify you personally, such as your browser type, device type, operating system, IP address, and other analytics data. We may collect this information automatically through tracking technologies on our website or social media platforms.

Use of Personal Information:

We use your personal information for the following purposes:

1. Response to Inquiries and Requests: We use your personal information to respond to your inquiries and requests for services, including providing quotes, scheduling appointments, and answering questions.

2. Provision of Services: We use your personal information to provide you with the services you have requested, such as installing, repairing, or maintaining your swimming pool.

3. Payment Processing: We use your personal information to process payments for our services, including credit card and electronic payments.

4. Marketing Purposes: We may use your personal information to send you marketing materials, promotional offers, and newsletters. You can opt out of receiving these communications at any time.

5. Improvement of Services: We use your personal information to improve our services, including updating our website, improving our customer service, and developing new services.

6. Compliance with Laws: We use your personal information to comply with applicable laws, regulations, and legal processes.

Sharing of Personal Information:

We do not share your personal information with third parties, except in the following circumstances:

1. Vendors and Contractors: We may share your personal information with vendors and contractors who work on our behalf and under confidentiality agreements.

2. Legal Requirements: We may disclose your personal information in response to subpoenas, court orders, legal process, or government agency requests.

3. Protection of Rights: We may disclose your personal information to protect our rights, property, or safety, or those of our employees, agents, customers, or others.

4. Business Transfer: We may transfer your personal information in connection with a merger, acquisition, or sale of assets.

Security Measures:

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, modification, or destruction. Our website and systems are secured using firewalls, encryption, and other security measures. Access to personal information is restricted to authorized personnel who have a legitimate business reason to access it.

Retention of Personal Information:

We retain personal information for as long as necessary to fulfill the purposes stated in this policy, unless a longer retention period is required by law. When we no longer need your personal information, we will dispose of it in accordance with applicable laws and regulations.

Your Rights:

You have the following rights regarding your personal information:

1. Access: You have the right to request access to your personal information and to obtain a copy of it.

2. Rectification: You have the right to request correction or amendment of inaccurate or incomplete personal information.

3. Erasure: You have the right to request the deletion of your personal information, subject to applicable laws and regulations.

4. Restriction of Processing: You have the right to request a restriction on the processing of your personal information, subject to applicable laws and regulations.

5. Objection to Processing: You have the right to object to the processing of your personal information, subject to applicable laws and regulations.

6. Portability: You have the right to receive your personal information in a structured, commonly used, machine-readable format.

Exercise of Rights:

To exercise your rights, please submit a request to info@emmanuelpools.com or call us at 631-623-7992. We will respond to your request within a reasonable timeframe and may ask for additional information to verify your identity before taking action.

Children’s Privacy:

We do not knowingly collect personal information from children under the age of 18. If you are under 18 years old, please do not provide any personal information to us. If we learn that we have collected personal information from a child under 18, we will delete it promptly.

International Transfers:

As a US-based company, we may transfer your personal information outside the United States to our affiliates, subsidiaries, or partners. We will ensure that any international transfers comply with applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Changes to this Privacy Policy:

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post any revised version of this privacy policy on our website and notify you by email or other communication channels. Please review this privacy policy periodically for any changes.

Contact Us:

If you have any questions, comments, or concerns about this privacy policy or our handling of your personal information, please contact us at:

Emmanuel Pools LLC

23305 Mentone Ave

Rosedale, NY 11422

Phone: 631-623-7992

Fax: 631-201-5359

Email: info@emmanuelpools.com

Effective Date: May 1, 2023

By using our website or providing personal information to us, you acknowledge that you have read, understood, and agreed to this privacy policy.